On weekdays ordered before 21:00, we ship the same day. Depending on where you live, the package will be delivered within 5 - 10 working days (after you receive the shipping confirmation email).
Our customer service team is at your service during office hours.
Register your Xtorm Product within 3 months after purchase and receive an extra year warranty on your Xtorm product.
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How does a Adapter work?
You plug it into a wall AC output, and the charging will start automatically.
Where should I look for when buying an adapter?
Are you looking for a small adapter for traveling? Do you want fast charging? Or do you want to charge your laptop as fast as possible? Our smart filter system on our Adapter page, guides you through choosing the right adapter for your perfect use.
My adapter doesn’t work, what now?
If you find any difficulties, please contact our customer support.
Customer service
Is your question not answered or have you not been helped by one of the above questions? Then contact our Customer Service via info@xtorm.eu.
